FAQS

We are the only platform in Singapore — and some say even JB and Batam — where you can get tailored quotes for consumer and business loans, fully digitalized from end to end. No human intermediaries or middlemen, and no conflicts of interest.

Unlike so-called comparison websites, we don’t show random recommendations you might not even qualify for. Instead, you get real offers from multiple lenders — without having to apply one by one.

Learn more about how loan marketplaces like ours differ from review sites and brokers, and the laws that had to be passed because of their conflicts of interest in our full breakdown.

Give us a try — it’s free to get your personalized loan offers today!

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Just like a renovation company or a web agency can't quote a price without first understanding your needs, lenders cannot tell you how much you can borrow or what rate you will get until they have assessed your credit profile.

Loan amounts and interest rates vary because every individual has a different credit score and other key factors, as detailed in our guide on how lenders determine loan offers. Without applying directly to lenders and submitting all required documents — as you do through our platform — you cannot know for sure what each lender can offer or compare offers meaningfully.

Review websites often create a false sense of how loan rates work, which is why many countries are now starting to ban them.

FindTheLoan.com helps you reach multiple lenders with just one submission. Think of us as a CRM tool — you send one enquiry, and multiple lenders reply directly in your dashboard after assessing your application, making real offer comparisons easy.

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Yes, you can! Lenders are generally open to lending to foreigners, as long as there are legal safeguards to ensure repayment. For example, they often require valid Singapore work passes that extend beyond the loan tenure, giving them legal recourse if needed.

Licensed moneylenders also have annual quotas for how many loans they can give to foreigners. By applying online through our platform, you avoid walking into a lender that’s already hit its quota — saving time and unnecessary trips. Plus, getting offers from multiple lenders at once helps you compare and save on fees and interest.

Check out this article to learn more about Licensed Moneylenders vs Loan Sharks.

To begin, sign up or apply directly on our platform.

If you're a business, please read our FAQ for company loans instead.

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Unlike in the US and UK, where regulations like the Truth in Lending Act(TILA) and Consumer Credit Act have been in place since the 1970s - there is currently no regulation on brokers in Singapore or if one even needs to set up a company or be a formal representative of a brokerage. Sometimes all they get is a company name card while working another full-time job.

These acts typically require loan brokers to disclose any connections to lenders. This is to prevent a conflict of interest, such as presenting you with a higher quote despite a lower interest rate available elsewhere due to their relationship with certain lenders or overselling their capabilities to justify their fee.

And naturally, when you engage a broker, you want them to find the best loan out there for you. Thus the TILA was further amended in 2010, via the Dodd-Frank Act, to reduce the conflict of interest. However since the industry is unregulated in Singapore and most part of South East Asia, it is entirely based on the individual’s professionalism, though having a rule and following the rule are still 2 different matters. 

So, if you are engaging a loan broker, here are 10 tips that might be helpful. 

1. Under the Consumer Protection (Fair Trading) Act "Representing that the supplier has a sponsorship, approval or affiliation with respect to the supply of goods or services that the supplier does not have." is an unfair practice. 

At times, brokers, in a bid to attract customers- may claim to have more relationships than they have. Some brokers' websites even as much as display logos of banks that cannot offer credit products here. 

But with thousands of websites from various industries appearing on the internet, there is no easy way for authorities to police false advertising effectively. In fact, a recent study by NUS found that half of the products sold online had overstated their environmental claims. 

Therefore we recommend, in your broker agreement, to have them declare any (or lack of) relationship they may have with any lenders.

Especially for those owned by a lender, it helps to ensure that they are faithfully finding the best loan for you. Just like a number of real estate brokers have gone to jail in Singapore for their conduct - It is no secret loan brokers may not just cherry-pick which customers to prioritise, they may also cherry-pick which lenders' offer to only show you. In the event you find out otherwise, you have an agreement that may be used in your favour. FindTheLoan.com connects the lender and borrower directly. If a lender decides to quote you, he or she enters it directly onto your dashboard.

2. Exclusive agreements. Most brokers use exclusive agreements, where there are clauses that prevent the use of another broker or you from superseding them by approaching some lenders by yourself.

We have heard of brokers suing a borrower when the borrower managed to find a loan by himself. While they are unlikely to use a non-exclusive agreement,  negotiate to exclude the lenders that you can approach by yourself (or via FindTheLoan.com which is free to use). Brokers, other than providing an introduction, often add little to no value to the transaction which could leave them vulnerable to circumvention. As such, some may - to cover all the situations, they can get paid - have agreements that might be not just excessive in terms of scope but also in terms of length which we will touch on more in point 3.

Another issue with exclusive agreements is that you can only use one broker. We have seen brokers' websites showing e.g. 4.7 stars but no matter how we searched, Google reviews, Yelp etc we could never find where they collect the reviews. At times, they may put up testimonials from supposed clients. So we also searched for those borrowing companies but could never find them. But that doesn't necessarily mean they are false but perhaps these companies don't exist anymore or we simply couldn't find them. So if you can only trust and use one broker, read on to see what sort of terms you should be negotiating on and how to evaluate if they have the skillset to serve you.

3. Negotiate for a shorter agreement period so that in the event you find that they are not actively working for you, you do not have to wait till the agreement period is over before you can seek another broker.

You may also consider negotiating for a clause to have the fees reduced after a certain time if they are not able to come back to you with loan offers. This helps to ensure that they pick up your case only if they have the bandwidth to serve you at the moment, and do not prioritize another customer, for example, those seeking a larger loan or with an easier-to-handle case.

4. Compare their fees. If you are shopping for a cheaper loan, why not shop for a cheaper broker? Or use us which is free! 

But as the saying goes, "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." we recommend going for value for money rather than the cheapest.

We also recommend that there is no need to tell them how urgent you need a loan, as seeing you are desperate might just encourage them to charge you higher. We had brokers boasting to us they found lenders but withheld it from the customers because their cases were "so complicated" and the next day, the lenders were magically willing to lend when the customer agreed to increase the fee.

5. Ask about their data policy. We have had several customers who told us they started receiving calls and messages from unlicensed moneylenders after using some brokers. 

We work with a lender directly and not just any RM. Therefore, we are also able to have legal agreements in place on how they are expected to treat your data. For more, please visit our data policy page. On FindTheLoan.com, you also choose exactly which lender will receive your info. 

The digital banks here are already taking note by getting consent directly from borrowers first, before receiving any further borrower info from the broker. If a broker's website claims to work with a digital bank but does not give you a form or link to give consent to the bank, to receive your information from the broker, they are likely to be engaging in false advertising. 

6. Claim they can negotiate for a better interest rate. Unless you are a high net-worth individual or a very large company, "program lending" is generally used and has no room for the negotiation of rates despite what some brokers may claim. 

Many lenders are also now utilizing machine scoring. This means that credit decisions are made by software, based solely on your financial data. Meaning there isn't someone to negotiate with and your best chance of getting a favourable rate is likely to come from comparing as many lenders as possible.

7. Tout they speak to multiple RMs from the same financial institutes to see who gets back faster. We are not sure why they think this is a selling point but we have seen a couple of them stating on their websites. This might actually work against you. If you are the salesperson, and you know that the broker is talking to 5 other colleagues of yours, would any of you take the enquiry seriously? 

8. Claim they can get you a loan within a short time. Many loan brokers or their websites tout fast turnover despite having no control over lenders who do not work for them. However, as more brokers engage in false advertising, others feel compelled to follow suit, leading to a race to the bottom in terms of industry transparency. This situation ultimately disadvantages borrowers, who are left without a reliable method to guide their decision-making when choosing a broker. If there is no exclusive agreement and the arrangement is on a success basis, there is probably less consideration for you to simply try them out. Otherwise, it's best to take such claims with a pinch of salt

9. Test their knowledge. While there are many ex-bankers turned brokers, there are many times more those without any prior industry experience. Or only in the industry for a very short stint or worked for a lender that offers very few loan types and may not understand the other loan types well or know how to compare a loan properly and may "accidentally" introduce a more expensive loan offer.

To test their knowledge, it might be worthwhile for you to learn some things from the extensive glossary we have built for you and use it to find out if they even understand the various loan types and how they work.

10. Fraud. The majority of loan frauds involve brokers. While many lenders we spoke to believe the borrowers are usually in on it or even the ones that suggested it, we believe there are many times when it is due to the brokers instead and borrowers are clueless victims. Brokers are often paid on a success basis and a percentage of the loan quantum, and fraud directly benefit them.

If you have been turned down by multiple lenders from the same category but were suddenly presented with a loan offer after a broker's help, it wouldn't harm to ask the lender for the financial documents they received to see if they were indeed what you sent to the broker. To find out more about other broker frauds and how it can impact you instead of him, check out this article of ours here.

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While integrations like Singpass or Xero allow for partial automation and reduce some manual data entry, they typically only provide a limited set of information — not enough for full credit assessment. Most lenders still require additional details beyond what these integrations supply to complete the underwriting process.

Websites claiming to offer “loan applications” entirely via such integrations may be using simplified underwriting, which often leads to higher borrowing costs. For more context, see our article on how loan marketplaces differ from review sites and brokers — and why it matters.

That said, these integrations will still help reduce some manual field-filling on our platform, and we plan to integrate them soon.

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Many loan brokers — or their websites — claim fast turnaround times, even though they have no control over lenders who don’t actually work for them. As more brokers engage in false advertising, others feel pressured to do the same, triggering a race to the bottom in transparency. This ultimately hurts borrowers, who are left without a reliable way to evaluate or choose brokers.

At FindTheLoan.com, we can only state that many of our financing partners typically respond to enquiries within hours. However, response time varies based on factors such as your risk profile, loan amount, loan type, and the lender’s current workload.

To better understand the downsides of relying on loan brokers, read our article:
What if I still prefer to use a loan broker?

To learn more about who our financing partners are and how they work, check out:
How many types of lenders are there, and who are FindTheLoan.com's financing partners?

Ready to begin?
Sign up and apply through our platform here — it's quick and free.

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No one likes to be compared and probably will not be making it easy for you to do so. FindTheLoan.com is here to change that. When using us, you will notice on your dashboard all their offers are in the same terms or jargon so that it is easy for you to compare apple to apple.

And when it comes to comparing loans, there is more than just going for the cheapest interest rate you see.  In this article, we dive into many of the other factors that you may want to take into consideration, which will be clearly indicated on your dashboard. This article is to equip you with a broad loan knowledge, especially for more complex loan products such as business or mortgage loans. If you are going for personal loans or just want want a short version of this, please click here. 

Fees

Take for example, 2 loans both with a quantum of $10,000 and 1 year in tenure, with the 1st loan at 11% p.a per year without any fees, while the 2nd has a lower interest of 10% p.a, but with an additional of one-time processing fee of $1,000 and 1% annual fee. The total fees of $1,000 and $100 make it slightly more expensive than the 1st, despite a lower interest rate - with an Effective Interest Rate (EIR) of 21% as you will pay a total of $2,100 in interest and fees.

There are times a lender may split the fees just to make it harder for you to compare. For one-time fees, they usually call it processing, faculty, set up or admin fee and for usage, they use terms like drawdown, usage, and advance fee. This is the reason that you will notice that our articles are written, as much as possible, with as many of the other names of the same loan type and terms that might be used, through our careful research (take for example there are 5 different names for gear up loan in another of our article under our Glossary page). In fact, it has become such a nightmare that at times even an experienced relationship manager joining another bank or lender might become confused.

Interest calculation method

Flat, compounding or reducing interest can drastically change how much interest you are actually paying especially for a loan with a long period. For example, a $100,000 (P) loan at 3% p.a (I) with just a 5 years (n) tenure calculated using the 3 methods can cause you to pay more than double the interest amount if not careful:

Flat/Simple

Compounding

Reducing

Interest is 3% x 5 years x $100,000 = $15,000

Interest is P [(1 + i)n – 1] or $15,927.41

Interest x the reducing principal as it gets paid off each month (and times not the full $100,000) and works out to be $7,820

On your dashboard, we will convert any reducing interest to flat so that it is easier for you to compare apple to apple. Simple interest is used on your dashboard instead of reducing as most banks and lenders communicate in simple interest plus it is also easier to calculate the total interest, even though it may appear more expensive. However, please note on the actual term sheet/loan agreement, if they are used to communicating in reducing interest instead, they may revert to that. Your total interest should remain the same as it is simply their preferred method of communicating interest rates internally or externally or if required by law. You can also double-check the amounts again by using our calculator.

Block period

Take for example a 45 days loan; a lender may calculate it as 45 days, 7 weeks or 2 months. A $100,000 invoice financing at 3% per month interest will work out to be $4,500 for one with interest calculated daily or $6,000 for another calculating it as 2 months - 33% more for the 2nd even though both on paper state the same 3% per month. For short term loans that are measured by days than months or years, this is another way lenders make it hard for you to compare apple to apple.

Repayment term and lock-in period

For example, if you expect cashflow to be tight over the next few months but expect completion of a large order or a sale of a property later which will allow you to easily repay your loan, an interest servicing repayment means you only have to service your interest monthly, making your initial monthly repayment much more affordable. However, if you have a long lock-in period when your cash flow is freed up, you will pay an early repayment fee to discontinue the loan. (To find out more on the various repayment term types, please refer to another article of ours.) If you are getting a property loan, having a long lock-in period may mean if you believe the interest rate will be trending downward, you might not be able to take advantage of that and refinance your loan to a new lender without paying a penalty.

Some lenders make it hard for you to compare the early repayment fee between loans by having a 2-tier early repayment fee calling the 1st one, for example, the more familiar “Early Repayment Fee payable within 6 months at 10% of principal sum “ which you will then tend to focus on – and may overlook later on the page, for example, a, “Early Redemption Fee payable after 6 months but within 2 years at  5%”

As most lenders only have a single lock-in period, for simplicity your dashboard’s lock-in refers to the final period free of any penalty whereas secondary ones, they would state in under the terms and condition column

Tenure

Naturally, the duration of the loan is another important factor. The same quantum divided over a long period means smaller monthly instalments and easier for the business to cope with, with the trade-off being more interest paid. Note for overdrafts and for loans such as Merchant Cash Advance, where there may not be a fixed tenure especially if it is on a revenue-based repayment model - the Financing Partner may not enter a tenure.

In summary

The above factors will be clearly indicated on your dashboard, using the same jargon and product names, regardless of what a lender calls them, allowing you to easily compare and Find The most suitable Loan for you. You can also consider using our loan comparison calculator, to compare 2 loans, side-by-side. Check out our glossary if you would like to go into greater detail for any of the terms above. Or get started here.

 

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Regular repayment on a small loan may reflect an established credit history and you as a reliable borrower when compared to one who has limited or no credit history.

It also helps to build relationships with lenders. During Covid 19, many banks prioritised their existing clients first due to the large amount of enquiries received. However, be careful not to take on an early loan you cannot afford. One late payment on your smaller loan could make your chances of qualifying for future funding even worse than if you had never applied for it at all.

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The Enterprise Financing Scheme (EFS) is a series of schemes, not a specific loan type. For example, the SME Fixed Asset scheme supports three types of loans: hire purchase, construction loan, and property/land loan. Meanwhile, the Project Loan scheme also covers construction loans but is intended specifically for construction enterprises. For the most updated details, please refer directly to Enterprise Singapore's official website.

We have included EFS as a "loan type" on our platform because many users were searching for it and found it strange not to be able to locate it. So, please continue by choosing the actual loan type (or visit our glossary for further guidance on the various loan types) you are looking for, where you can also enquire with our other financing partners who are not PFIs but offer similar loan types. 

Since Enterprise Singapore shares the loan default risk with Participating Financial Institutions (PFIs), they may, in theory, offer higher loan amounts, longer tenures, or lower rates compared to their usual in-house rates. However, it's important to remember that it is still the same underlying loan type.

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For personal loans, we work with lenders from various categories that are not as strict as a bank.

For business loans, as an officer of the company, your ability to manage your personal finances is often taken into consideration. This is especially true in Singapore, where company officers often act as guarantors — the “second line of defence” for lenders. If your company's financials are weak, your chances of securing a business loan may be lower, or you may face higher interest rates if your personal credit is poor. Some companies even change their appointed officers for this reason.

To understand why this matters, read our FAQ on when shareholders’ and directors’ NOAs are required for business loans.

Alternatively, you can consider loans such as Merchant Cash Advance or Invoice Financing, which place less emphasis on repayment ability and more on projected transactions. Secured options like Secured Overdraft or Property Gear Up loans are also available — these rely more on collateral than credit score.

To learn more about other loan types, visit our Glossary — or get started with your loan search here.

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With a wide category of financing partners, we do work with several lenders who are open to funding companies that have only been operating for a few months or are not yet profitable.

Lenders look at a variety of factors, and the more information you can provide, the better they can assess whether to lend to you — and at what rate. You may find it useful to read our article on what affects your ability to get a loan or a better interest rate or our FAQ on why these documents are needed.

If your business has been operating for less than 6 months and you don’t have enough bank statements or 2 years of financial statements to upload, simply continue to the next tab without uploading all of them. Lenders will assess based on what you submit and may request other documents through your dashboard to determine your lendability.

Alternatively, you can consider loans such as Merchant Cash Advance or Invoice Financing, which rely less on your company’s profitability and more on projected transactions.
Other secured options like Secured Overdraft or Property Gear Up loans are also worth exploring — they place more weight on the assets you can offer as security, rather than your financial track record.

For more details, visit our Glossary or ask our AI loan consultant by clicking the green round icon at the bottom right.

Get started with your loan search here — it’s free and fast.

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Besides banks, there is actually a whole host of other legal entities that can provide business & personal financing, such as finance companies, licensed moneylenders, excluded moneylenders, exempted moneylenders, and crowdfunding platforms to fintech companies. Many borrowers are not aware of who are the lenders out there or exactly which lender lends to them and often waste time applying to the wrong lender which is why a platform like ours comes in handy.

For example, banks can accept deposits from consumers while fintech companies generally raise their funds from private or institutional investors which they use to lend out to you. FindTheLoan.com works with various types of lenders and credit providers to ensure our customers not only have access to a wide range of financing and credit products at a competitive rate but also to ensure different types of borrower profiles are well served, as each type of lender tends to focus on a different risk profile. We are not keen to just add another logo for the sake of doing so and you end up receiving multiple identical offers. However, if you are a financier who feels you can add value to our customers differently from what our current partners do, please reach out to us!

Very often a borrower will think of a bank first when they want to borrow money. That is because of the strong branding the banks enjoy. However, there are actually a lot more excluded moneylenders in Singapore than there are banks that do lending to the mass market. Forgetting about them may mean diminishing your ability to get more loans or to compare.

Excluded moneylenders require no extra license to operate their business while Exempted moneylenders typically are Excluded moneylenders who have been allowed to lend to certain categories of people without having to apply for a banking or moneylending license. For more details consider checking out this blog of ours : How many lenders are there in Singapore? To get started, sign up/apply here.

 

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For cybersecurity reasons, we restrict the file types and sizes to protect the system's integrity and our customers' data. If you are unable to upload a file because of that, we apologize for the inconvenience; as it is for the safety of all users to maintain system integrity.

If you are uploading scanned paper documents, lowering the scanner settings will reduce the file size. Unless you are scanning photos where you are blowing it up later for large format printing or editing, a larger file size is typically not required.

A true PDF is also preferred by lenders as it is harder to tamper with and allows for Machine Scoring. Simply saving a scanned copy as a PDF does not make it a true PDF because the text cannot be selected, highlighted, or copied. 

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Most popular loan or financing products that a consumer or SME would need are available here (or coming soon), except for:

  • Equity, convertible, or hybrid products that involve an investment, escrow, or insurance element.

  • Highly standardized products that do not require much comparison.

If you see unfamiliar product names on lenders’ websites but not on ours, don’t worry. They are often marketing terms — for example, "revolving credit," "readycredit," and "cashplus" are all essentially overdrafts.
If you’re unsure or cannot find a specific loan type, visit our Glossary. Our Glossary groups different market terms under the actual loan type they belong to, so you can quickly find what you need.

Sometimes the difference is simply regional terminology. For example:

  • In the UK, a secured loan is called a debenture.

  • In the US, a debenture refers to an unsecured long-term loan.

Terms like project financing and supply chain financing often refer to a range of products or schemes tailored to a business need, rather than a specific loan type.

Some smaller or newer lenders might advertise sector-specific terms like "medical loans" to catch attention. However, these often still refer to basic products like overdrafts, working capital loans, or invoice financing.
Similarly, terms like Startup Loan, Hiring Financing, Marketing Financing, and E-commerce Seller Financing don’t necessarily represent different loan types — they are usually assessed and priced the same way as standard loans.

Brokers are the biggest culprits of promoting these "clickbait" product names. Unfortunately, as more brokers engage in false advertising, others feel pressured to follow, causing a race to the bottom in industry transparency. Borrowers end up wasting time chasing non-existent loan types and submitting multiple unnecessary applications.

To understand more about the pitfalls of using brokers, read our FAQ: What if I still prefer to use a loan broker? You may also want to read our blog article on how clickbait tactics mislead borrowers.

At FindTheLoan.com, we avoid jargon and misleading terms. We use common industry-standard terminology, regardless of what lenders may call their products.

Simply reach all our financing partners through one easy process, compare real offers side-by-side on your dashboard, and Find The right Loan for your needs.

Get started with your loan search here — it’s simple, fast, and free.

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As Singapore’s 1st loan marketplace, what separate us from comparison websites is you get tailored loan quotes not advertisement of best-case scenarios. That said, there are many valid reasons why the final terms can change from what was presented to you earlier. Such as where material facts on your risk profile, are not being discovered until much later or changes from the time you applied to just before disbursement. Nevertheless, these should not happen frequently.

If you received a quote with terms and fees that were changed drastically subsequently, do let us know via our contact form, so we can try to monitor it. That way other users can continue to receive accurate and tailored loan quotes when using our platform. Please provide as much information as possible as well as the new term sheet that was presented to you.

It could also be an offence under the Moneylender Act for a moneylender to offer loans at a specified interest, but the actual interest charged is higher, or without stating the conditions which apply, if the rate of interest offered is subject to terms and conditions. Apart from giving us feedback, you may wish to consult the relevant authority, as it could also be deemed as false advertising.

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We are Singapore's first loan marketplace, designed to allow borrowers to connect directly with lenders without a human intermediary — avoiding the issues that intermediaries can sometimes cause.

To achieve this, beyond our technology, we onboard lenders at the company level. Many Relationship Managers (RMs) from various lenders reach out to us individually, but because they are not authorized by their companies to enter into partnerships, it would be difficult for us to enforce how your confidential information is handled.

This is unlike traditional brokers, who often pass your enquiry to RMs they know personally — even though banks can have hundreds of RMs who come and go, and the lender itself may never have formally recognized the broker. To understand how this might impact you, see our FAQ on how a loan marketplace differs from comparison websites and brokers.

Some lenders may also need to review their internal workflows to fit with a new partner in a compliant way. (For example, see point 5 in our FAQ on what if I still prefer to use a loan broker.)

Since FindTheLoan.com is still young, some lenders may not wish to invest time and cost yet to work with a new platform — but we believe this will change as more borrowers use our platform or start giving feedback to lenders requesting they work with us, so borrowers don't have to apply separately.

Additionally, some lenders are unable to work with us because their internal machine scoring systems are incompatible with external platforms like ours. (Learn more about machine scoring.) However, they can still use our web version if they wish — or adapt over time with customer feedback.

Meanwhile, should there be any particular lenders you need to approach separately, FindTheLoan.com should still be able to cut down your application time with those that you do not have to apply to individually. We will continue to work hard to expand the range of partners.

Some lenders also chose not to work with us simply because they prefer not to be easily compared. We find this illogical, because even without a centralised platform, borrowers can still approach multiple lenders individually to compare offers — why make it harder for customers?

Lastly, lending is one of the few industries where institutions don't necessarily want more customers. Some lenders cater mainly to private banking or enterprise-level clients from their headquarters. Yet we have seen several brokers’ websites falsely claim to be their partners, even though these lenders may not be actively seeking new business or might not be legally allowed to.

Unlike brokers, FindTheLoan.com is free to use — we don’t need to attract you with as many logos as possible. Our goal is simple: to clearly show you exactly which lenders you can enquire with, so you can compare real offers and Find The Loan you need.

Get started with your loan search here — it’s fast, easy, and free.

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Yes, it is! In fact, the greatest cost you probably have to think about is the higher interest rate or fees you may end up paying when you are not comparing around for a cheaper loan! There is no broker fee and you connect to multiple lenders directly, allowing you to avoid the problems some may bring.

To get started, sign up/apply here.

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On top of the security features built into the AWS service, one of the most secure cloud computing environments available, which even companies like Netflix use, our application leverages the OpenSSL library to provide AES-256 and AES-128 encryption. That and additionally, with user authentication, access controls, and regular security assessments and updates.

Unlike working with individuals, you may have no idea who they circulate your information to and what they do with it - e.g We have heard of group chats where dozens of lenders' RMs are in, and your enquiry is simply dumped inside regardless of whether a particular lender even serves that loan type or your profile. As a publicly available platform, we have clear guidelines on how we treat your data, which you can find out more by visiting our privacy policy. 

Some business lenders lend to companies as young as 6 months old, some 12, and some 36. Some only if the local shareholders hold 50% of the shares, and some 30. Some offer only certain loan types if you are only 12 months incorporated but will require you to be 36 months if your local shareholders hold less than 51%. Now add in other parameters like e.g. below: A broker may find it hard to remember who serves what profile and out of convenience, just send your info to everyone.

  • what sector are you in
  • were you profitable last year and this year
  • your revenue
  • and so on - there are thousands of permutations available and brokers may sometimes just not be able to remember who serves what type of borrowers.

 

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You are bidding for a commercial contract for $200,000 with a 30% margin or $60,000. The trouble is you do not have the equipment to complete the job and purchasing the necessary equipment or materials would cost you $50,000. If you took out a two-year loan on the equipment, and say the interest is $10,000, your profits would still be $50,000.

Prudent loan-taking gives your company the means to expand more quickly than if you had relied solely on your cash flow. Taking a loan also does not mean a company is in trouble. On the contrary, it could mean your company is expanding. 

A company going IPO is essentially to access finance right? An individual may also need to take up personal loans at times to capitalize on good opportunities. 

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To be notified whenever there is a new chat message, please allow notifications on your browser or whitelist only our website's notifications. 

To test if your notifications are working properly, go to any chat and click on "Test Push Notification" (see under " i " button for mobile). Else, the following additional steps may be required, depending on your devices:

Here is how to enable notifications on Safari /Chrome /Edge for desktop.

Do not disturb setting on your desktop will override any browser notification.
For Mac : Go spotlight/search -> notification
For Window's notification control panel, click here.

iOS requires you to add a website to your bookmark before it sends you a notification. Please see the steps here.
Android : On the right of the browser's address bar, tap More More and then Settingsand then Site settings and then Notifications.
For some mobile browsers, it can also be Settings and then Privacy and then Site settings and then Notifications  

You need not keep a window with FindTheLoan.com opened or logged in for the notification to go through.

If you do not see the Message button, there might be the possibility that your browser has an extension that might be blocking some elements of the website, which can be easily solved by using another browser.
 

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For business borrowers with multiple layers, it can be hard to decide which to use as the borrower, especially if you do not want to fill up application forms again and again between dozens of lenders and do it twice for both companies.

With FindTheLoan.com, you can reach multiple lenders with just one single application to compare and Find The Loan you need, greatly cutting down the time you need. But if you do not want to do it twice, here are some points you can take into consideration. 

Which has the better repayment ability? Lenders when determining how much can they loan you, and at what interest rate look at your repayment ability which we explained in greater detail here if you are interested. If you are hoping to get better offers, you should use the company with better repayment ability.

Tax consideration.  Depending on jurisdiction, the interest paid on a business loan can be tax-deductible, which can reduce your company's taxable income. So some borrowers may even consider the tax situation for both companies. We recommend speaking to your accountant or the suitable Community Partners listed on the home page.

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Modern websites require a host of other service providers to function. For example, when you serve Netflix, your video runs through CDNs, and servers like Amazon Web services before it reaches your computer or phone. These service providers typically have many layers of redundancies built in, as they serve millions of businesses and enterprises. Any outages are rare and are usually fixed very quickly if it's due to them.

A browser (e.g. Edge, Chrome, Firefox, Safari) is what you use to access the internet via your device. As all browsers are different, you might experience quirks in accessing some websites due to it or some other settings on your device.If the issue is on your end, consider reaching out to your browser's support team for further assistance or try any of the following and see if it helps:

  • Disable all extensions and customizations in your current browser.
  • Temporarily disable your antivirus program.
  • Run your antivirus program.
  • Use a private/incognito browsing tab.
  • Use a different browser on the same computer.
  • Use a different computer.
  • Reboot/Restart your device.
  • Temporarily disable your firewall.
  • Clear Your Browser Cache.

If you have tried the above and it does not work, visiting websites like https://downforeveryoneorjustme.com/ -  might tell if it's something on your end or ours. If it is ours, we apologize and please try again in a moment or let us know if the problem persists.

If you have any issues receiving your SMS OTP, your Internet Service Provider, or telco could also be another choke point. Try restarting your phone or triggering OTP from other websites to see if you can receive them. If your phone has a spam filter, try checking its spam box.

For email OTP, please try checking your spam box or click the resend button to trigger another otp.

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While FindTheLoan.com allows you to reach multiple lenders easily, greatly increasing your chances, the final decision still ultimately rests on the discretion of the lenders and your or your company’s financial profile.

If you did not receive a quote, consider applying again in a few months once business picks up or your financial profile improves — our financing partners would be happy to re-evaluate your application.

Alternatively, if you are a company, you could also try loan types such as Invoice Financing or Merchant Cash Advance, which place less emphasis on profitability. You may also consider loans like a Secured Overdraft or Gearing Up Loan where you pledge insurance policies, investments, deposits, or private property as collateral.

Alternatively, apply again with another guarantor as the outcome might also be influenced by the profile of an individual officer of the company, such as those facing litigation or credit issues.

Even something like a forgotten late credit card payment can leave a negative mark on your credit profile. If it has been settled, you can contact your bank followed by the Credit Bureau to update your record before reapplying, which may improve your chances.

There are several factors lenders look at when deciding whether to extend financing. To better understand what affects your eligibility, check out our blog post on how to improve your credit score and loan eligibility.

Get started with your loan search here — it's free and takes only a few minutes.

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Whether you are a private limited, sole proprietorship or partnership, we have a Financing Partner that can serve you.

However, most banks and lenders do not fund the following: (especially under program lending)
1. Moneylender and massage parlours
2. Currency, Commodities and Precious metal (all types) traders
3. MLM / Pyramid Scheme Companies
4. Investment holding Companies
5. Real Estate Investment, Financial Institutions and Investment Fund Companies
6. Shell companies

Some lenders also do not fund foreign companies or limit their exposure to certain sectors such as Construction, Marine and Oil. With FindTheLoan.com you do not have to apply with individual lenders one by one, only to find out that they do not serve your industry. Simply reach all our Financing Partners with one simple submission, compare, and Find The Loan you need.

To get started, sign up/apply here. If you are an individual or a foreigner, please check out this FAQ instead.

If you are a local company but not with 100% shareholders, different lenders are willing to work with borrowers of various holding percentages. The advantage of using Singapore's first loan marketplace is you do not have to figure out who you should be speaking with - the platform will be able to based on your inputs, tell you to whom you should be sending your enquiry, and reach all of them in just one application instead of one by one.

Even companies with 0% local shareholding have lenders willing to lend to depending on the loan types you are looking at. Generally, if you can provide some form of securities for the lender, they would be willing to consider it. 

Lenders look at these 5 things when deciding if they should lend to you and at how much. They also care about in the event of a default, what are their legal recourse over you. The more of their concerns that you can allay through your financial info, the more likely you can get a loan.

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In Singapore, shareholders and directors usually serve as guarantors for business loans. They form the second line of recourse if the company cannot repay — unless it's a secured loan, where lenders can recover outstanding amounts using pledged collateral.

At the enquiry or offer stage, submission of documents may not always be mandatory. Larger lenders, due to high enquiry volume, need only shortlist companies with strong P&Ls — where shareholders and directors serve only as added assurance.

Smaller lenders are often more flexible. They may be willing to evaluate companies with moderate financials and rely more heavily on the personal financial strength of shareholders and directors to assess creditworthiness. 

Whether the NOA (Notice of Assessment) is compulsory during the enquiry stage varies by lender.  Still, it’s advisable to submit it, instead of skipping, as providing more financial assurance could help secure better rates or loan sizes. Most lenders will request it before signing the letter of offer — but by then, they usually won't revise the rates or loan quantum, as it will incur costs for them.

Websites that don’t request your NOA at all may be relying on simplified underwriting — meaning they’re making loan decisions based on limited data, which often results in higher interest rates. Or worse, they may be promoting clickbait loan rates that most borrowers won't actually qualify for — creating false expectations, wasting your time, and something already banned in certain countries. We recommend reading how they are not necessarily helping you by making it overly simple for you.

 The same logic applies to credit reports — your NOA helps lenders assess income, your credit report provides insight into your existing debts, and some lenders use both to assess your financial repayment ability.




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Unlike consumer loans, which tend to be purpose-driven, e.g. if you need to buy a house, you will just go for a property loan, businesses tend to be cashflow driven and have an array of loan types available to ease their cash flow, and it can be at times confusing to know which loan to go for.

Here are a few questions that may help you decide.

  • How much do you need and how long do I need it for?

For example, a term loan tends to be cheaper than an unsecured overdraft or invoice financing on an interest p.a basis - but if you only need the cash flow for a quick inventory purchase which your customer will then repay in a few weeks, there might not be the need to get a term loan and getting locked in for a few years and paying interest longer than you need to.

  • How frequently do you need it?

If you foresee demand to be strong and there will be a need for constant cash flow, a term loan that you can use for any purpose might be better than having to keep applying for invoice financing every few months.

  • How soon do you need it?

For example, while a property gear-up loan may offer you a longer tenure and cheaper interest rate, meaning the monthly installment is lower, there might be a longer processing time for property loans such as having a lawyer to arrange the title deed, which may mean you may have to consider a term loan for the time being and later use proceeds from the property gear-up loan to pay off the term loan, replacing it and paying a cheaper interest rate subsequently.

Broadly speaking loans can be classified into secured and unsecured.

Secured loans like the name suggests are loans that are backed by an asset or securitized with collateral such as property, reducing the risk for the funder as in the event of default, they will have an asset which they can sell off in the event of defaults, to recover some of the loan amounts. Examples of other secured loans are equipment or property gear up, merchant cash advances etc. You can read more about each loan type in our glossary. Secured loans involving properties usually have lower interest rates, larger quantum and longer tenure as they are strong assets.

Examples of unsecured loans are working capital loans (also called a term loan), unsecured overdrafts, credit cards, personal loans, renovation loans etc.

To help you narrow down the loan types you can consider, especially among the dozens of business loans(including sub-types) you can also consider checking out our Loan Type Recommender tool

If you have decided which loan type to go for and want to know how to compare the loan offers you have received, please refer to our How to Compare Loans article.

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A guarantor is needed if the applicant does not meet the requirements, and a suitable guarantor is required to ensure repayment ability. If some Financing Partners have quoted you while some still required additional information before they can quote you - you can always decide if you want to get another quote to compare the offers or just proceed with those they are prepared to give you a loan right now by clicking proceed on your enquiry dashboard.

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Different lenders require slightly different documents for their credit process. As FindTheLoan.com allows you to connect to multiple lenders at once, our forms for some loan types or borrowing profiles might be slightly longer than a single lender's. Some lenders or brokers may have a simple enquiry form on their websites, opting to call and ask for the documents later which can delay you in Finding The Loan you need.

Intermediaries who choose not to collect your MLCB/CBS when required are likely to be giving you only an indicative offer based on an incomplete assessment or may require you to furnish it later, which could delay your application process. Or you might be heading down to the lenders based on the indicative quote and upon requesting your MLCB/CBS on the spot, have to turn you away due to your DSR.

In many countries, such websites are being sued for being misleading or click-baiting as there was no real comparison. Please click here for more on that, and how FindTheLoan works differently.

And just like why you need to do regular medical tests to have an up-to-date understanding of your health, lenders would require your latest documents as well to determine your financial health. Personal information (such as NRIC/Passport number) is required when it is necessary to establish or verify an individual’s identity to a high degree of accuracy for KYC purposes.  Income information (like credit report, CPF contribution, payslip and NOA) allows our Financing Partners to gauge your repayment ability or Debt Servicing Ratio.

When applying for a Business Loan, they are required to allow the lenders to know if you, as an officer of the company, have any bad credit or pending litigation, which may impact your ability to run the company or repay a loan - especially for countries such as Singapore, where shareholders are often the guarantors for many loan types.
 

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There are many factors involved in assessing a borrower. Lenders typically consider a combination of reasons rather than relying on one single factor. Each lender has its own credit system — much like how you would evaluate multiple aspects before buying a house or car, such as location, amenities, and not just the price.

In general, a lender would look at the following key areas. Improvements in any of these over time may positively influence your chances:

  • Credit and repayment history

  • Cash flow history and projections for the business

  • Collateral available to secure the loan

  • Character (credit score, litigation status)

These factors can shift due to changes in the lender’s internal strategy, such as targeting a different borrower demographic or diversifying their exposure across industries. So sometimes, it’s not just about you but also about them. You may receive a different outcome by applying again later, or by trying another loan type, especially a secured one.

For a more detailed breakdown, check out our article on what affects your ability to get a loan or a better interest rate.

At FindTheLoan.com, we make it easy to try again or explore different options — all from one platform.

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Taking a loan doesn’t mean that a business is not doing well. A growing company can always take a loan to buy more equipment, inventories, to set up a new office or to bid for a new project. If your customers are small businesses, they too will understand the importance of liquidity in cash flow.

64% of SMEs currently face some form of delay in receiving payments from customers. In fact, delayed payment was ranked as the top finance-related challenge in a recent survey. If your business involves large MNCs or government projects especially, they should understand their long credit terms will affect their vendors’ cash flow as well.

Furthermore, their finance and purchaser are often not the same people anyway. Just like most of us have a car or housing loan, taking a loan doesn’t necessarily suggest how your company is doing, but how you might be expanding. Knowing that you have a financier supporting your business can also give them the confidence that you have access to funds to get the necessary equipment or to fund your payroll, ensuring the project’s success. To get started, sign up/apply here.

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While some may feel a stigma about licensed moneylenders, many popular and reputable fintech companies and even neo-banks acquired such licenses to legally serve individuals or businesses which are not considered "Local Company".

In Singapore, you generally only need to be a legally registered company to offer B2B loans as an excluded moneylender. If you are curious to know, the distinction between lenders, you can do so by reading up, for example, the Finance Company Act, Moneylender Act and the Banking Act, on the Attorney-General's Chambers website and MAS’s website.

However, to offer loans to individuals or some company structure, one would typically need a banking or moneylender license. Many popular and reputable fintech companies and even neo-banks acquire such licenses to legally serve individuals or businesses which are not considered Local Companies, such as sole proprietors which is a business entity, but not a Company. (under ACRA Singapore, what we generally refer to as just companies are separated between "Local Company" and "Business Entity"). 

Moneylenders are also included in the many categories of lenders we work with, as they can ease the funding gap by offering lower starting loan amounts, faster processing time and relaxed eligibility criteria. (We have seen moneylenders charging lower than non-banks on quite a couple of occasions, too)

Another reason we do so is to ensure users get directed to licensed moneylenders instead of risking turning up at an unlicensed one. Unlike unlicensed moneylenders or loan sharks, licensed moneylenders are regulated by the law on various aspects of their dealings with you: From a cap on how much fees and interest they can legally charge, to how they can word their contracts, ensuring transparency.

Such laws are introduced to transform the industry and to allow them to play a valuable role in the credit ecosystem. You can visit the Ministry of Law’s website to find out more, or check out this article to learn more about Licensed Moneylenders vs Loan Sharks.

For your enquiry with fintech lenders holding such license, whether they parked the license under the company or a subsidiary, we will generally display them by their trading/brand name and/or under the non-bank lender category in your “Select Financing Partner” page if that is how they want to identify themselves, and since that is still that party that handles your enquiry.

 

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We’re so glad you asked! FindTheLoan.com isn’t just about empowering and educating borrowers — it’s also about protecting you and connecting you only with legitimate lenders.

Our company’s UEN number is stated below. You can verify it on the Accounting and Corporate Regulatory Authority (ACRA) website to confirm our legitimacy as a registered Singapore company. Our CEO is also a guest contributor for the Consumers Association of Singapore (CASE), and we’ve partnered with other associations for public education events — check out our blog and Facebook page for examples.

Unfortunately, we’ve come across scam websites that copy other companies’ UENs, content, and logos to build lookalike pages. If you’re brought to a website via an ad, SMS, or email, double-check the URL — scammers often use misleading domains like FinbTheLoan.com or FindTheLoan.co, hoping you won’t notice the difference and might unknowingly input your credentials.

Many phishing scams aim to steal your banking or credit card details. Remember — there is no need to enter your bank account or credit card details just to make a loan enquiry. Also, legitimate lenders will never ask you to transfer money upfront for “processing fees” or “deposits” before disbursing a loan.

To educate yourself further on scams, check out the National Crime Prevention Council’s ScamAlert.sg — a trusted resource that shares examples of phishing and loan scams.

Also note that only certain types of lenders are legally allowed to advertise. For example, licensed moneylenders are not permitted to send WhatsApp or SMS messages soliciting loans. When you use FindTheLoan.com, your contact information is never shared with any lender until you choose to — further protecting your privacy.

To understand how the process works and how your data is handled, visit our FAQ on how to compare loans and use your dashboard securely.

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